Narf :: Customer Satisfaction

You are a valued customer…and we recognize that! We do not charge “resource exceeded” fees, apply crystal-clear pricing at all times, and offer tiered SLA's in our solutions!

Narf :: ICT Expertise

You need people who know their way around ICT…who doesn’t? Our team of ICT experts will do everything you want done. (And this includes the sales people, for a change.)

Narf :: Service Performance

You want a service that is blazing-fast, not staggeringly slow…we couldn’t agree more! We do not oversubscribe services, and pick the best datacenters based on performance!

Points of Contact

Where our people are

At this point of time, we have presence in two different countries – Netherlands, and Greece. As such, we have introduced the concept of “points of contact”.

You will be assigned to one, or more, points of contact depending on your individual requirements. For instance, customers requiring support in the Greek language, will be directed to our Greek points of contact. Customers wishing to enquire about a certain service or product in Dutch, will be directed to our Dutch points of contact.

International customers who can communicate in English will communicate with any point of contact available.

If you are a “for.all” / retail customer…

…Your point of contact will be one or multiple members of our team from Sales or Support, depending on your exact requirements in terms of language spoken, geographical location, and so on.

If you are a “Professional” / corporate customer…

…Your point of contact will usually be your Account Manager. The Account Manager is responsible to direct your queries elsewhere, when there is a need to do so, and ensure you receive an appropriate answer, depending on your requirements and specific requests.