Narf :: Customer Satisfaction

You are a valued customer…and we recognize that! We do not charge “resource exceeded” fees, apply crystal-clear pricing at all times, and offer tiered SLA's in our solutions!

Narf :: ICT Expertise

You need people who know their way around ICT…who doesn’t? Our team of ICT experts will do everything you want done. (And this includes the sales people, for a change.)

Narf :: Service Performance

You want a service that is blazing-fast, not staggeringly slow…we couldn’t agree more! We do not oversubscribe services, and pick the best datacenters based on performance!

I have prepaid for a service and would like to cancel. Do I get a refund?

In Web Hosting, you are entitled to a full refund if you cancel the service within the first 14 days of its payment. In Servers, you are entitled to a full refund if you have a monthly contract and cancel the contract before the end of your first month.

In any case where you have a specified minimum contract duration (such as a server contract for 12 months), you are not entitled to a refund, at any point of time. You are encouraged to contact us regarding service cancellations, and we will try to find the best available way to proceed.